Serving People with Mental Disabilities

Speaker: Chris Pérez, the 377 Group

Bio: Chris Pérez is a seasoned criminal investigator and adjunct college professor. Mr. Pérez investigates sexually motivated crimes, child abuse and has managed complex internet based investigations. Additionally, Mr. Pérez has worked undercover to investigate online sex offenders. Also, Mr. Pérez instructs police personnel on appropriate methods for dealing with people with mental illness, focusing on safe strategies for citizens and police. He has provided instruction and designed protocol for the United States Navy inpatient psychiatric services at the San Diego Naval Hospital, specifically dealing with management of assaultive behaviors.

More info can be found here: http://377group.com/

Summary: The presenter assures us there will be no role-playing (phew)!  Topics covered include:

•         How to identify customers in crisis

•          Recognize signs and symptoms of mental illness

•          Common mental illnesses you may encounter

•          Strategies for managing difficult patrons and avoiding assaultive behavior

•          Tips for protecting yourself

•          How to determine when law enforcement intervention is needed