The modern workplace is experiencing a burnout epidemic, fueled by relentless demands, limited resources, and a "do more with less" mentality. This presentation explores the three dimensions of burnout – emotional exhaustion, cynicism, and reduced efficacy – and their devastating impact on individuals and organizations, including low morale, decreased productivity, increased absenteeism, and negative effects on customer service. Surprisingly, many organizations unknowingly contribute to burnout through a lack of clear strategic planning, fostering a scarcity mindset, and failing to create a culture that values experimentation and open communication.
Elaina Norlin is the Professional Development Program Coordinator for the Association of Southeastern Research Libraries (ASERL). She is an accomplished teacher, technology and leadership development trainer and writer with extensive leadership experience. She is also the author of three books and has delivered over 140 workshops, training sessions, presentations, and institutes both nationally and internationally on marketing, web usability design, facilitation, strategic influence, and conflict management.
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